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17-05.-2007, 11:44 AM
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#1 |
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Registered User
Join Date: May 2007
Posts: 8
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Top marks to Avanti and Scott
I reently had an issue with my carbon frame which could had been deemed "fair wear and tear " but Avanti the Australian distributor and Scott have been very supportive and helpfull . I have found them to great to deal with and all is now resolved. Its good to see a company that has the confidence and integrity to back its product.
By the way judicious use of protective plastic tape ( as used on motorcross bikes) should prevent a repeat of my problem.  Top marks to all !!! |
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17-05.-2007, 04:33 PM
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#2 |
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Registered User
Join Date: Apr 2005
Location: Not where I would like to be
Posts: 341
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Re: Top marks to Avanti and Scott
Great to hear. My road bike is an Avanti. Touch wood I won't need to call them though.
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17-05.-2007, 07:07 PM
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#3 |
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Registered User
Join Date: May 2007
Posts: 8
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Re: Top marks to Avanti and Scott
Yeh. its good toknow there companies out there who care about there customers. My bike shop was also a big factor , Lifecycles Penrith , so cheers to them as well
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20-06.-2007, 01:31 PM
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#4 |
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Registered User
Join Date: Jun 2007
Posts: 3
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Re: Top marks to Avanti and Scott
Avanti are great with dealing with warranties. No fuss and relatively fast with the delivery. I work in a bike shop and have dealt with them a couple of times before. Every customer has been pleased with the outcome.
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