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08-08.-2007, 06:03 AM
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#16 |
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Registered User
Join Date: Apr 2005
Posts: 34
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Re: How long has your Power Tap gone before needing service?
I had about 9000 miles on my Powertap SL, when I recently sent it to Saris for service. They did what they called a "complete rebuild" and sent me a new head unit and coded heart rate strap, all for $150.00, shipped. I found Saris to have really good customer service, it took 10 days to get it back, and I thought the price was great. I highly recommend Saris.
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08-08.-2007, 08:20 AM
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#17 |
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Registered User
Join Date: Oct 2005
Location: Third Rock
Posts: 637
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Re: How long has your Power Tap gone before needing service?
I will admit not sure if there is a better company for customer service.
__________________
What lies behind us and what lies before us are tiny matters compared to what lies within us. |
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08-08.-2007, 10:10 AM
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#18 |
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Registered User
Join Date: Feb 2007
Posts: 66
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Re: How long has your Power Tap gone before needing service?
6 months, but only because I waited. Needed to get the RF signal tweaked so it wouldn't keep dropping...
Just over 1100 miles |
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09-08.-2007, 10:38 AM
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#19 |
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Registered User
Join Date: Dec 2006
Posts: 11
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Re: How long has your Power Tap gone before needing service?
4,500 mi. new harrness and batteries. thats it
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09-08.-2007, 11:50 PM
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#20 |
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Registered User
Join Date: May 2005
Posts: 3
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Re: How long has your Power Tap gone before needing service?
Within 3 months had "data drop outs". Repaired / replaced by local distributor in 2 days.
Months later - Dud receiver (shark fin) replaced harness same day. Download cradle had an intermittent open circuit. Replaced at my cost. I probably damaged this myself carrying it in my laptop bag. More recently I had a dead hub after a few days of low battery warning - turned out that the battery holder in the hub was faulty. Replaced same morning - no cost. I've had a bit of bad luck but with the great service that I've had I can certainly live with the gremlins. |
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