Halfords

webbhost

had bad experiences with them myself, but not that drastic.

I have bought some lights from them (which were highly dissatisfying as the charger charges the batteries way to quick and kills the batteris. (a full battery will last about 20 minutes on my bike)

I took my MTB into service there once for a general service. The Gear cable casing was absolutely knackered, the casing was frayed like hell and dangerous as it was sharp edges.

Rather than replacing the knackered gear cable casing, they decided to use wire cutters and cut it down to size a little. It worked temporarily but soon returned as gears were used and it caused strain to it again.

They also had my bike for about 4-5 days, which now in my eyes is not satisfactory.

I will buy supplies (e.g. tyres and slime innertube) from them and sometimes gas cylinders, but that is about as far as it goes with them now.

I now have a road racing bike (dawes gyro 300) - i wouldn't let them touch it if my life depended on it. I take it to the same shop i buoght it from (actually closer to me than halfords).

The bike was set up same day when i bought it, and 2 hours from saying i want it, i was riding it home.

Any repairs i have needed for it, they have always taken it straight into their workshop, and fixed it straight away for me, as they understand i need it for work. Longest ive ever waited for a repair is a hour (take in mind this includes replacing the damaged parts and giving the whole bike a service at the same time. Degrease, regrease, check tyre pressure and so on).

Ok i will give it to halfords, they did give me the 1 service i had with them free as the bike was within guarantee. (well i think i paid about £3 for 1 part)

i might have had to pay £40 for a new back gear unit (the springy bit) - as my bike tipped on black ice and smashed my old one up), but £40 for a high quality replacement part and a full service within a hour / hour and a half is DAMN GOOD SERVICE.

Halfords never again eeevil