Merlincycles in UK

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Hi.
I'm wondering if anyone here have experience with custom MTB-wheels from merlinbikes.co.uk? Have been concidering ordering one, but i live in a non EU-country, and am a bit worried 'bout the possibilities to file a complaint if the wheels turns out beeing badly built...

I appreciate postings from anyone with experience regarding the shop in general, and particularly theyr building of wheels.

Regards